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My designed logos for my clients' branding projects over the years and my favourite stock images.

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Photo by Lindsey Tran

Hello;

My name is Ella! I am a Product Design Lead with a Master’s of Design in Industrial Design and over 15 years of experience in building variety of digital products.

To me design is like an ocean, the more I dive in, the more I discover. My design philosophy is grounded in a thorough understanding of user’s needs and a passion for creating solutions that enhance users' experiences without compromising business' goals.  I believe designing a successful product is not about a polished look, but is the holistic approach the product team would take when starting to build it.

 

It requires a true dedication to learn about users and the business, to analyze and discover the existing or possible pain points, to understand the process and required methodologies and to find a common language between cross functional teams in order to build a successful product.

Let me walk you through some of my most recent projects;

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Jan 2023-Present

CSA Digital Design System

Role: Project Lead

When I joined the CSA Group's Digital Innovation team in Jan, 2023, it was obvious the most important library was missing from the design tools, and it was the design system.

A very necessary tool to keep the consistency between all the products and speed up the design process and increase the quality of work on all projects.

So, I started the process of building the design system from the smallest but crucial components, "Buttons" and "Styles", to the most complicated ones such as "Date Picker" and " Responsive Table"; and up until today I have built over 300 components.

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Training Product Mock Up

Spring 2024

CSA Store Training Product

Role: Project Lead

In early spring of 2024, our project began with a clear goal: to enhance user experience through customer research and insights. We discovered that users faced significant pain points, including a confusing layout and a variety of formats that made navigation difficult. by using platforms like Fullstory and Optimal Workshop, we gathered invaluable data, which guided us in addressing these challenges. Our goal was to create a more intuitive platform where users can effortlessly find their desired products.

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November 2024

CSA Store Search Experience

Role: Project Lead

Shortly after launching the Training products new designs, we received a significant amount of positive feedback on the customers' experience, this prompt us to work on the all products' listing page and search experience; based on the insights from our yearly customer interviews,  we learned the over all experience is difficult to navigate for users and they are confused which product is the right one for them. Our goal was to create an organized, and simple journey for the customers.

Summer 2022

Telecom Company
Home Connect Website

Role: Design Lead

When I joined this telecom company, I was assigned to design the new webpage for the newly added product, smart home connect device. The goal of this project was to make the page intuitive, attractive and easy to navigate for customers, during this project, while collaborating with PO, PMs, Dev team  and user research team, I was assigned to create visuals for the web page as well. This visual was to show different functionality of this device. 

Please note, due to privacy, the colours and names are altered.

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Details Coming Soon

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Fall 2021

University of Alberta 
Graduate Studies, Campus Bridge Platform

Role: Research and Design Lead

During my collaboration with Faculty of Graduate Studies and Research, now (GPS) I was assigned to enhance the students' experience with  the Campus Bridge platform. The platform has visible accessibility issues, and it lacks a specific area in the  platform for students to keep the track of the Professional Development events, workshops, PD courses and their PD credits. This specifically causes confusion and uncertainty through their program and they need to contact PD team in order to get the information; Main goal was to improve the functionality and accessibility of the platform.

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Details Coming Soon

Testimonials

"I’ve had the fortunate pleasure and privilege of working with Ella over the past 5 years and not a day passes where I miss working with her again.  Ella is an exceptional talent and is able to realize the vision before you're even able to fully articulate it.  Whether it be the creation of wireframes, high fidelity mocks or even prototypes, Ella is able to address and deliver high quality journeys and visuals that meet the user's needs. 

 

Ella's mastery in UX design goes beyond her ability to create outstanding visuals and is truly emphasized in her ability to lead.  As a thought leader, Ella is able to provide critical insights and feedback to help guide both the team and the stakeholders complex initiatives. 

 

Lastly, Ella is a wonderful colleague.  She supports those around her and is always willing to provide a helping hand whenever needed.  Ella is able to not only motivate those around her through her support and guidance but through her example.  I look forward to the opportunity to be able to collaborate with Ella again in the future!"

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